Shipping policy
Please find details of our shipping policy below;
- Orders containing any liquids are not covered for loss or damage unless shipped with APC Liquids service, this invalidates the entire orders cover, not just the liquids products
- All orders are sent on Evri, DPD or APC tracked services
- Orders are dispatched Monday to Saturday only
- Orders are shipped within 3 working days
- We ship within the UK only (British Overseas Territories excluded)
- Delivery time frames vary depending on the shipping method selected at checkout and are best estimates, shipping times can never be guaranteed
- We are not responsible for any lost, stolen, or damaged packages. If your order has not been received within 10 business day of dispatch, please email contact@candyamerica.co.uk for assistance.
- Shipping costs are non-refundable.
- We reserve the right to refuse any order for any reason.